Items are being added to this page as time allows, generally starting with oldest documents and articles, and working our way forward in time. However, they will be listed in reverse chronological order (most recent to oldest).
Benchmarking Ambulance Services, Part 1 (1997)
Peak-Load Staffing (jems, August 1989)
Wrestling With the Big Three Policy Issues (jems, June 1989)
Systems Status Management - The Fact Is, It’s Everywhere (jems, April 1989)
Operating Costs (jems, February 1989)
My Sector Right or Wrong (jems, October 1988)
A Concept Worth Stealing (jems, June 1988)
Corporate Image (jems, April 1988)
The Inflation-Indexed Charge (jems, January 1988)
To Bid Or Not To Bid (jems, December 1987)
Emergency Vehicle Driver Training - Two Schools of Thought (jems, November 1987)
Measuring Response Time Performance (jems, September 87 V2)
Privately Speaking About . . .The Battle of the Bids (July 1987)
Fire vs. Private EMS - It Doesn’t Have To Be This Way (jems, June 1987)
Was It Good for You? - Ten Great Expectations for Management and Paramedics (jems, May 1987)
Computer-Aided What? (jems, December 1986)
Our Elected Officials - No Wonder They're Confused (jems, November 1986)
Fire Service EMS as a Public Utility & The CFO and EMS (jems, June 1984)
Giving The Best The Edge (jems, January 1984 V2)
Trauma Center - ABC Style (jems, December 1983 V2)
It's Hard To Be Afraid (jems, October 1983)
Performance Security (jems, September 1983)
Showdown in Fort Wayne (jems, August 1983)
System Status Management - The Strategy of Ambulance Placement (jems, May 1983)
Billings. Collections and Account Receivable (jems, April 1983)
Measuring Your System (jems, January 1983)